Shipping Policy

At Artemis, we strive to ensure that your order reaches you as quickly and safely as possible. Below you will find details about our shipping process, estimated delivery times, and other important information.

Order Processing Time

All orders are processed within 2-3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has been shipped.

Estimated Delivery Time

After processing, the estimated delivery time varies between 6-11 business days, depending on your location and the shipping method selected at checkout. Please note that delivery times may be affected by factors beyond our control, such as customs delays or carrier disruptions.

Shipping Costs

Shipping costs will be calculated at checkout based on your delivery address and chosen shipping method.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. Please allow up to 24 hours for tracking updates to appear.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost, please contact our support team at support@useartemis.uk. We will do our best to assist you in resolving the issue.

Address Accuracy

Please ensure that your shipping address is accurate and complete at checkout. Artemis is not responsible for orders lost due to incorrect or incomplete addresses provided by the customer.

International Shipping

For international orders, additional customs fees or import duties may apply, which are the responsibility of the recipient. Delivery times may vary depending on customs processing times in your country.

For any further questions or concerns, feel free to reach out to us at support@useartemis.uk.

Thank you for choosing Artemis!